FedStreaming is a service of Creative Liquid. This service provides organizations with the tools and resources necessary to host virtual meetings, webcasts, town halls, and other live streaming events. Live streaming is a cost effective way to reduce travel and reach a large audience quickly. For more information contact our team.
Browser Requirements
FedStreaming Live Events require browsers that can decode H.264 videos in an HTML5 player. Here is a list of our supported browsers/versions:
- Chrome 30+
- Firefox 27+
Firefox for Windows 7 and later. Firefox versions on Windows XP are no longer supported - Internet Explorer 11
Older versions of Internet Explorer (IE 10, 9, 8, etc) that lack support for the TLS 1.2 protocol and HTML5 cannot be used to play videos. Internet Explorer 11 on Windows 7 is also not supported. - Microsoft Edge
- Safari 9+
Troubleshooting
I can't see or hear the stream
Check your browser
If the player does not load at all, you may need to check to ensure that your browser has not blocked the feature. It is generally easiest to try using another browser on your computer. We recommend Firefox or Chrome generally.
Check your Internet Speed
The streaming player on FedStreaming.com uses an adaptive delivery system to automatically detect your speed and provide you with the best size stream. To stream an event, you will need a minimum stable download speed of 500 kbps or higher to view a stream at the lowest quality, SD 240p.
Since bandwidth tends to fluctuate for a number of unforeseen variables, we always recommend you use a dedicated Internet line of 5 Mbps or faster to stream and download high quality videos on the Internet. For optimal performance, a hardwired connection via Ethernet is best, but if you prefer to use WiFi, be sure that your router is configured correctly and that your network is not being shared with other devices (this can limit the starting speeds you pay your ISP for).
Not sure what speeds your device is receiving?
Check your internet speed using https://testmy.net/download or https://speedtest.net. We recommend performing this test a few times since bandwidth can change.
| Quality | Required Minimum Bandwidth |
| 240p | 500 kbps |
| 360p | 1 Mbps |
| 720p | 3 Mbps |
| 1080p | 7 Mbps |
| 2K | 12 Mbps |
| 4K & up | 22 Mbps |
Frequent buffering during playback
Frequent buffering can occur when the viewer’s Internet bandwidth does not support playback of the selected video quality. Try switching to “Auto” in the quality menu (the default), if available. If “Auto” is not available, switch to one of the lower quality options. If your video still fails to start, check your estimated bandwidth here.
Dropped frames during playback
Dropped frames can occur if your machine/device’s processing is unable to keep up with the video data that’s being transferred. If your system cannot process a higher quality of video, frames of video may be skipped, which can cause audio to become out of sync as well. This tends to happen most when multiple programs are running while viewing video. Try closing unused applications or browser tabs and/or update your browser and graphics card.
If you are still having an issue, please contact our support team.